“We envision case managers as pioneers of healthcare change…key initiators of and participants in the health care team who open up new areas of thought…research and development…leading the way toward the day when every American will know what a case/care manager does and will know how to access case and care management services.”


  • To promote continued professional development by providing high quality member programs

  • To inform consumers and other professionals of the health care system of the positive impact of effective case management interventions

  • To increase the visibility, credibility and impact of Healthcare workers on issues of public policy that affect Chicagoan case managers at the federal, state and local areas

Case management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual’s health needs through communication and available resources to promote quality cost-effective outcomes.